One-Dollar FreezeWhen I first booked on QEEQ I actually felt a bit nervous. I was flying from the US to La Serena in Chile. I did not know the place and I still had to reserve a car. The thing that really made me click the button was the payment option called One-Dollar Freeze. When I saw it I felt much more relaxed. I only needed to pay 1 dollar first to lock the car. The rest of the money would be charged automatically before the rental started. I felt I had some room and I did not need to put a big amount on my credit card at once.
I remember I was at home using my laptop, checking cars in La Serena. On the screen there was a Hyundai Kona, automatic, five seats. It looked perfect for the places I wanted to visit. I stared at the total price many times and thought about my other expenses. I did not feel very sure. Then I noticed the note that said I could just pay 1 dollar now. It felt like I found a small deal. I told myself I could just lock it first and think later. At least I did not need to pay the full amount right away.
When I made the booking it felt pretty easy. While I typed my details I did not have that heavy feeling that a lot of money would leave my card at that second. It showed that only 1 dollar would be taken now and the rest would be charged some days before the start around March 25. This was really good for someone like me who likes to fix plans early but does not want a big charge on the card so soon. Later, when it got close to March 25, I checked my statement and saw the rest of the payment went through normally. I did not have to set a reminder or anything. It was simple and I did not worry much.
On the night of March 24 I stood by the hotel window looking at the lights of La Serena. I suddenly thought that if I had needed to pay everything at once at the start, I might have hesitated a lot more or even skipped this booking. Now when I think back, that 1 dollar already kept my Hyundai Kona with Avis for March 27 at 1 pm in La Serena. My mind stayed calm during those weeks because my booking was safe but my money was not all gone from the card.
When it was almost time to pick up the car I thought again about One-Dollar Freeze. The best part for me was the light feeling at the start. There was no interest and my credit card did not feel under pressure. I just waited for the date, saw the final charge go through, and got ready to go to the Avis counter to pick up the car. For an overseas visitor like me, this payment style made it easier to fix my plan early and still keep my head clear and my card under control.
AXA Full CoverageWhen the whole thing was finally done and I saw almost three hundred thousand CLP arrive in my account, I really felt my shoulders drop. In my head I just said to myself that I was so glad I bought AXA Full Coverage.
If I go back in time a bit, I booked my car in Puerto Montt through QEEQ. I picked up the truck from Sixt around the afternoon of January 6. It was a manual and I booked it for business. My mind was full of meetings and clients. I did not think the car would ever be a problem.
Around the middle of February, just a day or two before returning the car, I parked on the street. When I came back down I saw the window glass had a big damaged spot. My heart dropped. My first thought was how much this would cost. I just stood there thinking this is so bad for my travel budget.
I returned the car around February 18 in the afternoon and told the Sixt counter staff about the glass. They checked the car and told me there would be a fee. I nodded but in my head I was doing exchange rates and it really hurt. Later they charged my card and when I saw the numbers on the bill I felt a bit shocked. Even for me on a business trip this was not a small amount.
After I calmed down I remembered that when I made the booking I added AXA Full Coverage. At that time I only thought it was some extra safety. Now it suddenly felt like my life saver. I found all the documents I could. I got the rental contract, the payment record and photos of the broken glass. I was afraid I would miss something and lose the claim.
When I talked with their customer service I was a bit nervous. I was worried I would do one step wrong and then get nothing back. In the next days they asked me to add some more info and files and I also checked the exact amount with the rental company. We checked the amount a few times. I work with quotes in my job but this time I was reading my own claim line by line because I did not want to lose even one CLP.
The process was not super easy but they kept replying so I knew the case was still moving. That made me feel more calm. When they asked me to confirm the claim amount I saw the number was almost the same as the glass damage part that Sixt charged me. I started to really hope the money would arrive.
Later they told me the claim was approved and after some time I saw the CLP amount land in my bank account. All the stress I had about the broken glass slowly went away. As someone who travels for work a lot, this experience makes me more willing to pay extra for full cover, because when something random like glass damage happens I do not have to worry that I will pay everything by myself.
AXA Full CoverageI think about this claim now and it still feels kind of cool. A few days ago I got the notice that the money for the tire was paid back to me and I felt relaxed right away. At that moment I really saw how important it was that I chose AXA Full Coverage when I booked with QEEQ.
If I go back in time a bit it was around the end of January. I rented a Peugeot 2008 with Avis in Temuco Chile and picked it up around noon on January 25. I drove around the city and nearby places. The car was easy to drive and I felt pretty chill.
One day I was on the road and I suddenly heard a loud pop. The steering wheel shook a little. My heart just dropped. I thought ok this is bad maybe the tire is gone. I pulled over and got out to check. The tire was really damaged and I could not drive like that. I was nervous and I told my friend this might cost a lot of money.
Then I remembered I had AXA Full Coverage and it should cover tires too. So first I focused on fixing the problem. I found a place to change the tire and made sure the car was safe to drive again. While I was paying I was thinking inside maybe I will have to pay this all by myself in the end.
When I returned the car around noon on February 9 I told the staff at the rental desk what happened. They just followed their normal steps. After I left I started to collect all my proof. I kept the receipt for the new tire and I had photos of the damage. I was still thinking will they really pay me back or will this be super hard.
Later I contacted them and sent the screenshot of my credit card charge and the photos of the tire damage. The customer service talked to me in a calm way and asked me to confirm the amount and the currency. I checked my account and gave them the exact numbers. The whole thing was not as hard as I thought. I just gave them what I had and waited for them to check it.
After some time I got the message that the claim was approved and the tire cost would be refunded. The amount matched what I paid with my card. I was honestly surprised and I told my friend that even the tire was covered and it went really smooth.
For me the key point is that AXA Full Coverage includes things like tires and glass that people often forget. When the problem really happened I felt I had a strong backup behind me. I am still a young person and I rent cars in other countries so this kind of protection makes me feel much more at ease when I travel.
One-Dollar FreezeI first saw the page of QEEQ on my phone at night. My kid was playing with toys next to me and our trip plan to Temuco was on the table. I looked at the plan to pick up the car around noon on February 10 and return it near the end of February. In my mind I felt a bit stressed because we still had other family costs and I did not want my credit card to be pushed to the limit at once. I also really wanted to book the car early because I would travel with my kid and the car was very important for us. I saw there was a One-Dollar Freeze option. I was not very sure if it was real. I thought to myself, can it really be just one dollar first, but I still wanted to try. I chose the Peugeot 2008 with automatic gear and five seats. I felt this size was good for a family, so I followed the steps and made the booking. When I went to pay, it showed that only 1 dollar would be charged first. I paid and checked the message from my bank to make sure it was really just that amount. I felt much more relaxed at that moment. After that time I was not charged any extra fee and there was no interest on my card. The rest of the money was taken automatically before the trip started. In those weeks I could still use my credit card for other family needs and I did not have to pay a big amount in one shot for this plan. When it was close to February 10 I opened my order again. Everything was fine. My kid asked me if the car was booked. I could answer in a calm way that it was already arranged. This feeling was very different from the old times when I had to pay the full amount at once. I felt a lot of pressure before and had to count the money many times. This time the rhythm was easier and it was simpler to plan our budget. For a parent like me who has a kid and many daily costs, this way of paying only 1 dollar first to lock the booking is very useful. I can confirm the car early but my credit card does not feel so tight.
AXA Full CoverageI booked this car through QEEQ and I only wanted a simple trip around Temuco with my kid. I picked up the car at Avis around noon on January 26. It was a Peugeot 2008 with automatic gear. For a parent who needs to watch a child and drive at the same time this felt very helpful. At the start everything was fine and I even felt happy that I bought AXA Full Coverage but in my head I still hoped I would never need it.
The real problem came a few days later. My kid was in the back seat and was very sleepy. My mind was full of one thought get home fast and let him lie down. The front car wheel hit some small rocks on the road and I heard a loud pop on the front windshield. My first thought was this is bad. My hands got sweaty. My kid asked me if the car was broken. I tried to stay calm and said it was okay but inside I was already counting money. How much is a glass. Will this month budget at home be broken.
When I parked the car and checked it close the windshield really had a clear damaged spot. It was not just a small scratch. It looked like something that must be repaired. I suddenly remembered that I had AXA Full Coverage. I felt lucky but also unsure. Will they really pay. Are there many small rules.
On the return day around noon on February 1 I went to the Avis counter a bit early and told the staff what happened. They checked the car and said this part would be charged by their normal rules and I needed to pay first. When I paid with my card I felt a tight feeling in my chest because the amount was not small. For a family with a child this kind of sudden cost is real pressure. I was signing the bill and telling myself again and again it is okay you have insurance.
After I went home I started to talk with the customer service and told them the glass was hit by a rock. I sent the photos of the damage that I took. I mainly speak Spanish so I was a bit nervous when we communicated. I was afraid I could not explain clearly. They kept asking me about the details like how much I paid and when it happened. I felt they were trying to help me make the case complete.
There were a few times when they asked me to confirm the amount. They said it would be about over three hundred US dollars back. My mind suddenly felt lighter. It was like the money I paid at the counter was flying back to me step by step. I also checked if my bank account could receive US dollars because I did not want a new problem at the last step. When they told me the amount was confirmed and I just needed to wait I was not as anxious as at the beginning. I even started to feel a bit of hope.
When the payment finally arrived and I saw around 366 US dollars coming into my account I really let out a long breath. My kid was playing next to me and I just kept looking at that line of numbers on my phone. I thought to myself I am so glad I bought AXA Full Coverage. Without this insurance the rock hitting the glass would turn from a small accident into a big hole in our family budget.
When I look back the whole process was not easy or fun because no one wants car damage when traveling with a child. Glass damage is also a bit scary. But I can feel that with this insurance behind me my feeling changed. At first I was full of fear. Later I felt that as long as I explained the situation clearly I could let them handle the rest. For a parent who already worries about many things for a kid it is very important not to worry again and again about this repair cost.
Now when I remember that pop sound I still frown a little. Then I think about the successful payout and I feel steady again. It also makes me more willing to rent a car again next time and go out with my kid.
One-Dollar FreezeAs a parent traveling with kids, I always want the car rental process to be as simple as possible. This time in Punta Arenas, Chile, I chose QEEQ's One-Dollar Freeze service. I only needed to pay $1 upfront, and the rest was automatically charged before the rental started, with no interest. It made me feel so relaxed because I didn’t have to worry about my credit card limit. I remember hesitating about paying the full amount upfront, but this option was so convenient that it completely removed my concerns. The booking process went smoothly, and the payment was automatically completed as promised. I think this flexible payment option is really thoughtful.
