Historie Klientów

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Susan TosiUnited Kingdom

The thing that stayed in my mind most was that light feeling near the end of the rental. I was walking on a street in Glasgow. I was already used to driving the car. Then I suddenly remembered that when I made the booking I only paid 1 dollar to lock this car. It still felt kind of unreal to me. After that I started to think back about the whole process. I came from Canada. When I planned to use a car in Glasgow my card limit was a bit tight and my credit card bills made me feel a bit stressed. On the site I saw this Vauxhall Crossland X automatic from Keddy by Europcar. The size looked good for a young person like me. But paying the full rental at once made me feel a lot of pressure. Then I noticed a thing called One-Dollar Freeze. It said I only needed to pay 1 dollar first to hold the car and the rest would be charged automatically before the rental started, with no interest. I wanted to try it. I remember that night I sat in front of my laptop. Summer wind came in through the window. I was still counting my expenses in my head. I chose One-Dollar Freeze and the booking page showed that only 1 dollar would be charged first. I clicked confirm. My bank message came and it really was just one dollar. I felt much lighter right away. The car was booked already but my credit card was not hit by a big payment. In the next days while I was getting other things ready I sometimes thought about it. At one moment I was worried there might be some surprise fees later. I checked my credit card from time to time and did not see any strange charges. Only normal stuff. So I started to relax. When it was close to the start of the rental, about one or two days before, I knew they would charge the rest. I kept enough limit on my card. When the charge message came it looked normal. There was no extra interest. That made the pressure on my card feel much smaller. When I arrived in Glasgow it was already a bit later than the date I first planned in my head, around the morning of July 14. I went to the Keddy by Europcar counter to pick up the car. The staff checked my papers and my booking and said they could see the full payment on their side. I did not need to pay a big amount at the desk. I just did the usual steps. At that moment I felt glad I had used the 1 dollar way. Standing at the counter my card did not feel empty from a big early payment so I was more relaxed. During the rental I got used to the Vauxhall Crossland X. The automatic gear was easy to drive. One afternoon I was sitting in a coffee shop and it hit me that if I did not have this payment plan I might have paid a lot at the start and then watched my bill with stress for days. Now I felt like it was more step by step. For someone like me who has not worked for very long this really helped my mind stay calm. When I returned the car it was around the afternoon of July 21. I parked at the return spot in Glasgow and finished the check. Then I walked out of the car park. The thing that came into my mind was not the car itself but the fact that I had started everything with only 1 dollar. For me this way fits people who do not want heavy credit card pressure right away. It feels easier to control the budget and not get scared by one big payment at the start with QEEQ.

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Gary GoodrickUnited States

That morning I stood outside the rental place in Houston and looked at the cars in the lot. My mind felt pretty relaxed. My credit card did not feel tight at all. I was on a business trip and I book cars a lot so there is always money going out. When I saw One-Dollar Freeze on QEEQ I decided to try it. When I booked I only paid 1 dollar first. The number on the screen looked simple. I felt my budget would not be so stressed. Later the date got closer to my pickup day. It was around June twenty first. Suddenly I remembered that I did not pay the full amount at once before. I felt a bit worried for a moment and I checked my card bill. I saw that the rest of the money was taken automatically before the rental started. It was not split into many strange fees. It looked very clear. I did not need to remember any payment date myself. If I think back a bit more I had changed my booking info on my phone once because my business schedule moved. I was afraid that this one dollar way might be hard to change. After the change the booking was still fine and I did not get extra charges. For a business traveler like me who often changes plans this flexible payment way really fits me. Around June twenty first I went to the Budget counter in Houston to pick up the Toyota Tacoma. The staff at the counter just checked my info and gave me the key. I stood next to the truck and thought that if I had to pay all the money at the start I would feel more pressure. With this one dollar first and then automatic charge later I felt no big burden when I booked and my credit card did not feel overloaded.

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Ghyslainy Yaneth ZhaoUnited States

I have to say it first. For this business trip the thing that bothered me most was the payment pressure for the car. I booked a Chevrolet Equinox with Budget through QEEQ. I planned to pick up the car around the afternoon of June twenty seventh in San Diego and return it in Los Angeles on the morning of July nineteenth. The trip was quite long and I was thinking about company reimbursement and my credit card bill date. My mind was a bit stressed. When I saw the One-Dollar Freeze option I suddenly felt much more relaxed. When I placed the order it only charged me 1 dollar. I even talked to myself like “Is that it? Only this much?” I checked the order a few times to make sure I was not wrong. The rest of the money would be taken automatically closer to the start of the rental. During that period my credit card did not feel heavy and the bill was not pushed up at once. For someone like me who travels for business and also cares about cash flow this feeling is really important. When I arrived in San Diego and walked to the Budget counter I was still thinking about the moment when I made the booking days before. That day I had just finished a video meeting and I was tired. I was worried if I should pay a big prepayment right away. When I saw I could just pay 1 dollar first I clicked confirm without much thinking. In my head I said “I just lock the car now and they will take the rest later.” This way is very good for people like me whose schedule changes all the time. At pickup the staff at the counter helped me with the paperwork. I got the key of the Equinox and looked at the car. It looked fine and I felt that my trip was under control. Because I did not push a big amount on my card at the start I still had space on my card when I booked hotels or changed flights. I did not need to worry that every payment might hit the credit limit. I remember telling a colleague “For this rental I only paid 1 dollar first. It did not hurt at all when I booked it.” He thought I was joking. Then I showed him a screenshot of the order and he believed me. During the trip there were a few changes in my plan and I was not too nervous. I knew the car cost was locked but my card was not heavy from day one. While I was driving between San Diego and Los Angeles for meetings and airport runs sometimes I thought about that one dollar. It felt like a small symbolic move and the real burden was moved to later. Closer to the return date I got a notice from my credit card that the rest of the money was charged. By then my work on the trip was mostly done and I knew this charge was normal. When I saw it I just felt “Okay it is time to pay now.” I did not feel shocked like I would if I had paid the full amount at the start. For this whole rental the part I liked most was that I could lock the booking with only 1 dollar. It gave me time to arrange my cash flow and I did not have to carry a big pre charge while flying around for work. For a business traveler like me who often changes plans this kind of low pressure and later charge style is much more comfortable than paying everything in one shot.

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Valna JoshiUnited States

I remember the morning when I returned the car in San Francisco. It was around July nineteenth at about nine. I parked the Jeep Compass and felt pretty relaxed. While I was taking my bags out, I suddenly said to my friend, "You know when I booked this car, I only paid one dollar at first." He thought I was joking. Then I explained that I booked through QEEQ and they had something called One-Dollar Freeze. When I made the booking I really just paid 1 dollar. The rest of the money was taken from my card automatically close to the pickup day. For someone like me, still kind of a student, that was a big thing. My credit card was under a lot of pressure at that time. I did not dare to pay a big amount all at once. When I saw this plan, I felt my mind relax right away. When I first booked, I even told myself, "Just try it. Worst case I lose one dollar." The booking steps were simple. I chose the car rental place in San Francisco and saw a Jeep Compass. It looked good for our group so I booked it. On the payment page I saw the amount showing only 1.00. I was really surprised and checked it a few times to make sure I did not read it wrong. It felt very thoughtful. In the days before pickup I did not worry about payment anymore. I did not try to count the exact day of the charge. Sometimes I just looked at my credit card bill. One day I saw the full amount had been charged and it matched what I expected. I was glad there was no strange extra fee. There was no interest and no weird cost so this plan really helped me with my card pressure. When I went to the Europcar counter in San Francisco around July sixteenth at nine in the morning to pick up the car, the payment part was already done. I just talked to the staff at the desk, confirmed my info and got the keys. Standing next to the car, I thought that without this way of booking with only one dollar at the start I might have waited a long time and maybe not booked at all because I was scared of a big charge on my card. With this plan I felt brave enough to plan early and I did not keep thinking about money every second. Later I told my friend that my favorite part of this whole thing was not how cool the Jeep was but how light and easy I felt when I made the booking.

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Yu OnoszkoCanada

In my head the first picture is a summer morning in Montreal. The sky is bright but the street is still kind of quiet. I am pulling my suitcase to the Budget parking lot and checking my phone. While I look at my booking I remember how it felt when I made the order. When I was on QEEQ I saw One-Dollar Freeze. It said I only pay 1 dollar first to lock the car. I suddenly felt less nervous and I thought to myself. Just lock the car now. The rest of the money can be paid later. Before I booked I was worrying about my budget. As a young person traveling, I always feel my credit card limit is not so high. I did not want to pay a few hundred dollars in one shot. When I saw this payment plan with only 1 dollar upfront I decided to try and clicked confirm. While the page was loading I kept thinking. Is it really only 1 dollar. Will there be some strange extra fee later. When the bank text came it showed just 1 dollar. I felt pretty good and a bit lucky. It was like I got my spot first. A few days later I started to look at my trip more carefully. My plan was to pick up the car around July 12 in the morning at nine in Montreal. The car was a Nissan Versa with automatic, four doors and five seats. It was nice for driving around the city with friends. Then I suddenly asked myself. When will they take the rest of the money. Will I forget to pay and lose the car. I opened my credit card bill and saw that they had already charged the full amount sometime before the rental started. I did not even notice the exact time. I just saw the number and it matched. I felt a little surprised and thought. Oh it is already paid. It felt like the whole thing was taken care of for me. I only needed to show up and get the car. On the morning when I arrived in Montreal it was a bit hot. I walked into the Budget office and still had a small worry in my heart. I wondered if they would ask me to sign a lot more papers because I only paid 1 dollar at first. The staff checked my information and gave me the key quickly. They said the car was ready. At that moment I understood that the first 1 dollar just helped me click the book button. The automatic payment later was the real part that made me feel relaxed. I did not have to remember any pay date. I did not feel my credit card was pushed too hard. For a second I imagined what would happen if this payment way did not exist. I might book very late or pay full price at once and then be scared to use my card for the rest of the month. When I think back to the moment I saw the words pay only 1 dollar first on the screen I know I had some doubt. In the end the process had no interest cost and the payment was smooth. My credit card pressure became much smaller. When I drove out of Montreal in the Nissan Versa I told my friend about this. I laughed and said that I used 1 dollar to hold a whole car and they helped me finish the rest of the payment before the trip started. My friend said this kind of way is nice for young people who need to watch their budget. I agreed and felt a bit proud of my choice. Around a week later when I returned the car in Toronto at noon I looked at the Nissan Versa and another picture came to my mind. It was the picture of me staring at my phone when I first booked. At that time I only wanted less pressure on my credit card so I picked One-Dollar Freeze. Now when I look back the whole payment part was easy. Booking was light. During the rental I did not worry if I had paid or not. At return I did not need to check numbers again. Everything was already done in advance. I did not really need much help from customer service. From booking to payment and then pick up and drop off it felt like they made the money part simple and I just had to be there when it was time to drive.