One-Dollar Freeze“Mom, are we really going to Miami?” my son asked, tugging on my arm with excitement. I nodded, though I still felt a bit nervous inside. While planning this family trip, I realized how tight our budget was. Luckily, I found this service called One-Dollar Freeze on QEEQ. It allowed me to book the car by paying just $1 upfront, with the rest automatically charged before the rental—and no interest at all. For a family like ours, this was incredibly helpful. Thinking back to a few days ago when I booked, it was so quick and easy. There was no stress on my credit card at all. Now, watching my kids excitedly plan their beach activities, I feel like I made a really smart decision.
Dedicated customer serviceHave you ever felt helpless because of a payment issue? This happened to me during my car rental in Los Angeles. I used an Amex chip card, but the car rental company's card reader failed to process the deposit. They even asked for two different credit cards, which I found unreasonable. As a business traveler, my time is very limited, and this situation was extremely frustrating. Luckily, QEEQ's customer service stepped in quickly. They kept following up on my issue, communicated with the car rental company, and managed to secure a full refund for me. Throughout the process, I felt truly cared for. Although the problem was eventually resolved, the hassle left a lasting impression on me.
Price Drop ProtectorHave you ever booked something and then noticed the price dropped? That happened to me recently, but to my surprise, QEEQ's Price Drop Protector saved me money! A few months ago, I booked a car through QEEQ for my trip to Seattle. A few days later, I got a notice that the price had dropped. They automatically rebooked it for me and refunded the difference. I didn’t have to do anything, and it was such a pleasant surprise! This experience made me feel their service was really thoughtful.
Price Drop ProtectorWhen planning my business trip to Boston, I booked an Avis Jeep Grand Cherokee L through QEEQ. This trip was important to me, so I opted for their Price Drop Protector service. Honestly, I didn’t expect much at first, thinking prices wouldn’t change that much. But just a few days later, I got an email from them saying the price had dropped by $21.17. They had already rebooked my reservation and refunded the difference. When I saw the email, I was pleasantly surprised and a bit amazed. It felt great to save money without doing anything. For someone like me who travels often for business, saving even a small amount is always appreciated. This experience left me with a great impression of their service and made me feel like I made the right choice.
Dedicated customer serviceI have to say, I was a bit disappointed at first with this car rental experience. A few days after returning the car, I noticed a charge of $66.78, which included fuel and e-toll fees. I clearly remembered returning the car with the tank almost full, but the rental company claimed the fuel level was 0.2 gallons less than when I picked it up. I felt very confused and frustrated, so I reached out to their customer support. The customer service team responded quickly and followed up on my issue throughout. They explained my situation to the rental company and even requested additional proof from them. Although the rental company initially insisted their charge was valid, the customer service team kept pushing for a resolution, even suggesting I provide more evidence like fuel receipts or photos. Finally, the rental company agreed to refund the charge. While the process was a bit complicated, I really appreciated their patience and help. Without their support, I probably wouldn’t have been able to resolve this issue.
Price Drop ProtectorDo you know that feeling when you think you've locked in the best price, only to see it drop later? I used to get so frustrated by this, but not this time. A few months ago, I booked a Mercedes-Benz C Class on QEEQ for my trip to Tampa. I thought the price was already great, but their 'Price Drop Protector' service completely surprised me. One day, I got an email saying they found a price drop, rebooked the same car for me automatically, and refunded me 181.84 CNY! At first, I couldn't believe it, but when I checked my credit card statement, the refund was there. I didn’t have to do anything, and they saved me money. It was amazing and made me feel so reassured!
