One-Dollar FreezeI really loved QEEQ's One-Dollar Freeze service! When I was planning to rent a car in Los Angeles, I was amazed that I could book it with just $1. The whole process was super easy. I only needed to pay $1 as a booking fee, and the remaining amount was automatically charged before my rental started. There was no interest at all, which made it stress-free and didn’t put any pressure on my credit card. A few days later, the final payment went through smoothly, and the entire experience was great. I think this flexible payment option is perfect for travelers like me who like to plan ahead but don’t want to tie up too much credit card limit.
One-Dollar FreezeI really loved my car rental experience! At first, I was a bit nervous because I had never tried the 'One-Dollar Freeze' method before. But it turned out to be so convenient! I only needed to pay $1 to secure my Buick Encore. The rest of the payment was automatically charged before my trip started, and there was no interest at all. This made the booking process completely stress-free, and I didn’t have to worry about my credit card limit. Everything went so smoothly without any hassles. For me, this flexible payment option is perfect for travelers like me who love to plan ahead but don’t want to pay a large amount upfront.
Dedicated customer serviceAt first, I was really stressed because I faced several issues when picking up the car. The car rental company didn’t answer my calls, so I had to take a taxi to their office. When I arrived, they asked me to pay extra fees like a background check and third-party insurance, saying I couldn’t take the car without them. I felt so helpless because I clearly remembered my booking already included these coverages. Later, I contacted their customer service and explained my situation. To my surprise, the service was very professional and efficient. They quickly followed up on my issue, confirmed with the rental company that some charges were unnecessary, and helped me successfully file a claim. In the end, I received a refund notification, which was such a relief. Throughout the process, their service made me feel cared for, and my problem was properly resolved.
Dedicated customer serviceI am truly grateful for their customer service team. The issue happened in Austin when my family and I went to pick up our car on October 16, 2025. We were supposed to get the car at noon, but the shuttle didn’t arrive on time. We waited until 12:35 and still couldn’t get the car. As a parent traveling with kids, this situation was really stressful. At 12:56, we contacted their customer service and explained our problem. From the very beginning, they were professional and patient. They listened to our case and quickly took action. They kept communicating with the car rental company to help us find a solution. Although the process was a bit complicated, they eventually secured compensation for us and even provided vouchers as an extra gesture. Throughout the entire process, their follow-up made me feel well taken care of. While the experience had its challenges, their efforts left me with a very positive impression of the service.
Dedicated customer serviceI was honestly a bit frustrated. My business trip to Los Angeles was tightly scheduled, and I had booked a Ford Mustang Cabrio convertible, which would not only be convenient but also leave a great impression on my clients. However, when I arrived at the rental counter, the staff told me they didn’t have the car I reserved. Instead, they handed me a CHEVROLET TRAILBLAZER, an SUV, which was completely different from what I needed. I was upset and in a hurry, so I had no choice but to take the car and leave. All the way, I kept thinking about how this couldn’t just be left unresolved.
So I reached out to their customer support and explained my situation and concerns. What impressed me was how patient they were. They listened carefully and immediately started investigating. They kept me updated throughout the process. Although the rental company initially claimed that the SUV was more expensive, they didn’t give up. They continued negotiating with the company and finally confirmed that I was indeed entitled to a refund for the price difference.
In the end, they managed to secure a refund of 146 CNY for me. I felt relieved, not because of the amount but because it made me feel valued. Although the process took some time, their efficiency and dedication made me feel that choosing QEEQ was the right decision.
Price Drop ProtectorI had already booked a car, planning to pick it up in Las Vegas on December 30, 2025. The price seemed fine at the time, but a few days later, I got a notification from them saying my booking had been rebooked at a lower price. I checked and found out I saved $68.22! Their Price Drop Protector is amazing. It works completely automatically, and I didn’t have to do anything to save this money. This feature really surprised me and made me trust their platform even more.
