Have you ever felt helpless because of a payment issue? This happened to me during my car rental in Los Angeles. I used an Amex chip card, but the car rental company's card reader failed to process the deposit. They even asked for two different credit cards, which I found unreasonable. As a business traveler, my time is very limited, and this situation was extremely frustrating. Luckily, QEEQ's customer service stepped in quickly. They kept following up on my issue, communicated with the car rental company, and managed to secure a full refund for me. Throughout the process, I felt truly cared for. Although the problem was eventually resolved, the hassle left a lasting impression on me.
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