One-Dollar FreezeOur family planned a vacation to New Zealand with kids, so renting a car was a must. I found an amazing service on QEEQ called 'One-Dollar Freeze.' It allowed me to book with just $1 upfront, and the rest was automatically charged before the rental started, with no interest. This was perfect for a family like ours because it eased the budget pressure. The booking process was simple. I chose a Kia Seltos from ACE Rental Cars in Auckland, which was ideal for our family of five. On the pickup day, everything went smoothly. The car was in great condition and spacious enough. This service made everything so easy and convenient, especially since I didn’t have to pay the full amount at once. Our whole family was happy with the experience, and the kids had a great time in the car.
AXA Full Coverage“Dad, what happened to the car?” my child asked from the back seat. Honestly, I was a bit nervous too because our rental car got scratched in a parking lot during our trip in Queenstown, New Zealand. I contacted the rental company right away and then reached out to QEEQ. They told me that since I had purchased AXA Full Coverage, this kind of damage could be claimed. I submitted all the required documents as instructed, and though some details needed clarification, they kept following up. A few weeks later, I received the reimbursement of JPY 198,259, which fully covered my loss. This experience made me realize how valuable full coverage is, especially when traveling with kids. Peace of mind is everything.
Dedicated customer service“Dad, is our car fee problem solved?” my daughter asked beside me. I smiled and nodded. “They’ve sorted it out.” Here’s what happened: during our self-driving trip in New Zealand, we rented a Toyota RAV4. Everything went smoothly at the pick-up, but later I found out the car rental company charged us an extra $480 for a one-way fee, which was clearly included in the booking. I immediately contacted their customer service and explained the situation. Over the next few days, I felt their professionalism and responsibility. The customer service team kept following up, communicated with the rental company to verify the fee issue, and constantly updated me with the progress. Although the process was a bit complicated, their patience made me feel reassured. In the end, they confirmed it was a mistake by the rental company and managed to get me a refund. While I was initially worried, their service made me feel truly cared for.
AXA Full CoverageDuring our family trip in New Zealand, I rented a Toyota Corolla. Everything was going well until one evening when we had a minor parking accident. The side of the car got scratched. Although the damage was not too serious, I was worried about the repair costs. Luckily, I had purchased AXA Full Coverage through QEEQ. At that moment, I felt so relieved about choosing this insurance because it covered not only car damage but also parts that regular insurance usually doesn’t, like glass and tires. I contacted the platform, and they guided me on how to file a claim. I took photos of the damage and provided the required information. The process took some time, but they kept me updated throughout. There was a small issue with the initial calculation by the insurance company, but they quickly corrected it. In the end, I received NZD782 as compensation, which was a big help for our family. Without this insurance, the repair costs might have disrupted our travel budget. While the claim process took some time, I was very happy with the result. AXA Full Coverage gave me peace of mind and ensured our trip ended without regrets.
AXA Full Coverage“Car damage? What should I do now?” My heart sank. That day, I had just finished my trip in Queenstown, New Zealand, and noticed a scratch on the rental car. Traveling alone, I felt a bit helpless facing this unexpected situation. Thankfully, I had chosen AXA Full Coverage insurance through QEEQ beforehand. Though a bit nervous, I immediately contacted their customer service and explained the situation.
The following days felt like an emotional rollercoaster. The car rental company needed time to confirm the damage cost, and I was waiting for updates on the insurance claim. Every time I received an update from them, I felt a little more relieved. They assured me that the insurance would cover all my losses, including repair costs. I still remember them asking if I preferred the compensation in HKD or another currency, which showed how considerate they were.
Finally, the insurance company confirmed the claim. Although the whole process took some time, I was grateful for their professionalism and efficiency. AXA Full Coverage gave me peace of mind during my solo trip abroad. Even when unexpected events happened, they were resolved quickly. Looking back, this experience made me trust their service even more.
One-Dollar FreezeAt first, I was worried about the payment for renting a car because sometimes paying a large amount upfront puts a lot of pressure on my credit card. Then I found QEEQ's One-Dollar Freeze service. I only needed to pay $1 to book, and the rest was automatically charged before the rental started, with no interest at all. This flexible payment option made me feel so relaxed, and my credit card limit wasn't tied up too much. I rented a Toyota Yaris in New Zealand, and the whole booking process went smoothly. For me, this method was really convenient, especially as someone who likes to plan ahead.
