Price Drop ProtectorCan a rental car price really go down and still stay booked for me? This was the first question in my head when I made this booking. That night I was on QEEQ booking a car in Tirana Albania for my family. We wanted to drive around with the kids at the end of April. I picked a Fiat Panda from otoQ with manual gear. It is a small car but for us as a family with kids it is enough.
When I first made the order I kept thinking about our budget. Flight hotel food tickets already cost a lot. I told myself the rental car should not go over the plan. I remember I looked at my phone and said to my partner I could wait a bit and see if there is some deal. She was packing stuff for the kids and said the time is getting close and if we wait too long maybe the car is gone and that would be trouble.
On the page I saw something called Price Drop Protector. It said if the price goes down later for the same car they will auto rebook it for me and give me back the difference. I was not totally sure it would work but I also liked the idea. I said to myself if it can really save some money then it is like extra ice cream money for the kids.
So I confirmed the booking first. We planned to pick up the car in Tirana on the evening of April twenty third one day earlier than the original idea. I wanted the kids to have more time to rest. When I paid I joked to my partner. If this thing really saves us money I will take you and the kids to one more nice meal.
A few days later I was at work during lunch break and checked my email. I suddenly saw a mail about a new order and the number was not the same as the old one. My heart jumped. I thought maybe the booking failed. I opened it very fast. Then I saw the old order was changed to a new one. The car group was the same and the time and place were the same but the total price was a bit lower.
I stared at my phone for a moment. I checked the amount a few times and then I realized it was the Price Drop Protector working. They saw the Fiat Panda price was lower now and moved my booking to that cheaper price. I did not click anything and I did not call anyone. At that moment I smiled and thought so prices can really go down.
At lunch I told my coworker about it. I said the car I booked became cheaper and I even got money back. He thought I was joking so I showed him the mail. He looked at it and said you kind of earned free money. I thought about it and it felt true. The amount was not huge but for a family trip with kids every bit we save counts. It can mean one more coffee or a small gift and that changes the mood of the day.
In the evening at home I told the story again to my partner. She was getting things ready for our Tirana trip and asked me if I had called customer service or changed the booking by myself. I said I did nothing. It just changed to a cheaper price on its own. She laughed and said then we can use the saved money to buy postcards for the kids.
Later I opened the order again. The dates were already the ones we adjusted. Pick up in the evening of April twenty third and return in the afternoon of April twenty eighth. Everything was clear. I felt a small but real sense of peace. It was like someone was helping me guard our budget in the background. I did not try to study how they do it on their side. For me as a parent who already has many details to think about with kids I only need to see one thing on my phone. The total price went down.
After this experience my feeling about Price Drop Protector is quite simple. I did not expect to save money. I only wanted to book early so I could stop worrying. Then it quietly gave me a bit more travel money. For a family like us who needs to watch the kids and also watch the cost this small surprise is important. The difference is not big but the feeling that our budget is cared about is very real. And I remember that this booking was made through QEEQ.
Price Drop ProtectorI have to say first that this time I actually saved money and it felt pretty nice, like I got free money. I was looking for a car in Tirana Albania, something like a small SUV similar to a Hyundai Venue. My plan was to pick up around May 10 and return around May 23, and I kept doing the math in my head about the budget. I was also thinking maybe I could drive to North Macedonia. When I booked, I chose the Price Drop Protector. I did not think too much about it. I just felt it might help me save some money and I would not need to watch the price every day. A few days later I suddenly got an email from them. It said the price for my booking went down and they already rebooked a car in the same group for me and would refund me the difference. My first reaction was like, what, I did nothing and I saved more than twenty euros. I checked the order number and the amount and made sure it was still the same car group, not some bad downgrade. In that moment I felt pretty safe, like I did not get hit by the price changes. I told my friend and he thought I must have sent many emails to argue with them, but I did nothing at all. I just followed my normal trip plan. For someone like me who flies in from another country, this money is not small when I think about the exchange rate. It is enough for one or two extra local meals. When I looked at my trip budget again, I felt a little proud that I clicked that service at the start. I felt that QEEQ really stood on the user side by giving me the price difference back automatically.
Dedicated customer serviceHave you ever faced a situation where a flight delay disrupted your plans? That’s exactly what happened to me during my car rental experience in Tirana, Albania. My flight was delayed and landed at 9:30 PM, but the car rental office was scheduled to close at 10 PM. I was really stressed and tried contacting the car rental company myself, only to discover that the phone number provided was for another company. Eventually, I found the correct number, and the staff informed me that they could wait for me but would charge a €50 overtime fee. Thankfully, I had booked through QEEQ, and their dedicated customer service reached out to me promptly. They listened to my situation and assured me that I could pay the overtime fee upfront, and they would reimburse me directly. This gave me some peace of mind. When I arrived to pick up the car, the rental company gave me a Passat instead of the vehicle I had reserved, and it was in poor condition. I raised my concerns and ended up paying extra to upgrade to a better model. Although the process was a bit complicated, the customer service team kept following up on the issue. They eventually reimbursed me for the upgrade fee and even secured compensation for me. Throughout the entire ordeal, I felt their patience and professionalism. While the experience started off stressful, their service made me feel valued. It’s rare to find such a thoughtful service nowadays.
Price Drop ProtectorI had planned to rent a car in Tirana, Albania, and had already chosen the model and dates. One day, I received a notification saying the price of my booking had dropped. At first, I was a bit puzzled—why did the price go down? Then I realized it was QEEQ's Price Drop Protector at work. They regularly check for lower prices on my behalf, and when they find one, they automatically rebook and refund the difference. This time, they saved me 63.89 CNY, which was a pleasant surprise. Without any extra effort on my part, I just 'earned' some money back. It felt totally worth it. The whole process was hands-free, and the refund came through automatically—super convenient!
Price Drop ProtectorI really love QEEQ's Price Drop Protector service! This time, when I rented a car in Tirana, Albania, I had already confirmed my booking. But a few days later, they informed me that the price dropped, and they automatically rebooked the same car for me while refunding the price difference. Although it was just $2.47 saved, it felt amazing, like earning free money. The whole process required no effort on my part, saving both money and hassle. I rented a Volkswagen Golf, manual, and the car was great. QEEQ's service really made me feel cared for.
Price Drop ProtectorI rented a car in Tirana, Albania, and thought the price was already good. Then, a few days later, I got a notification that the price had dropped. They automatically rebooked my reservation and refunded me the difference. I didn’t have to do anything, and I saved $18! This Price Drop Protector service really made me feel like I 'earned' some extra money.
