“Why is there this charge?” I asked myself, feeling surprised when I saw an extra 214.88 CNY on my credit card bill. I returned the car on time in Kaneohe, and everything during the rental seemed fine. I quickly contacted the car rental company, but they told me to email them directly for the refund. Days passed, but I didn’t get any response to my emails. I remembered I had chosen the Worry-Free Service when I booked. Hoping it could help, I reached out to their customer service. They responded quickly and assured me they would follow up on the issue. Over the next few days, they kept communicating with the car rental company to resolve this. Finally, they confirmed the charge was a mistake and compensated me directly through the Worry-Free Service. Throughout the process, their support made me feel at ease. Especially as a parent traveling with kids, I really didn’t want to waste too much time and energy on such issues.
Odkryj, jak nasza usługa pomogła innym klientom
