At first, I was really upset because my credit card was charged $286.16, and I had no idea why. I contacted the car rental company, but their explanation confused me. Then I remembered I had purchased QEEQ's Worry-Free Service, so I reached out to their customer service. They were very professional and quickly found the issue—it turned out the car rental company had overcharged me for insurance. In the end, the car rental company refunded $84.80, and the remaining $201.36 was successfully covered by the Worry-Free Service. I’m glad the problem was properly resolved.
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