During our family trip in New Zealand, I rented a Toyota Corolla. Everything was going well until one evening when we had a minor parking accident. The side of the car got scratched. Although the damage was not too serious, I was worried about the repair costs. Luckily, I had purchased AXA Full Coverage through QEEQ. At that moment, I felt so relieved about choosing this insurance because it covered not only car damage but also parts that regular insurance usually doesn’t, like glass and tires. I contacted the platform, and they guided me on how to file a claim. I took photos of the damage and provided the required information. The process took some time, but they kept me updated throughout. There was a small issue with the initial calculation by the insurance company, but they quickly corrected it. In the end, I received NZD782 as compensation, which was a big help for our family. Without this insurance, the repair costs might have disrupted our travel budget. While the claim process took some time, I was very happy with the result. AXA Full Coverage gave me peace of mind and ensured our trip ended without regrets.
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