I booked a Toyota RAV4 through QEEQ, but when I arrived to pick up the car, they gave me a Mazda CX-50 instead. The car rental company said it was the same group, but it wasn’t the car I wanted. What made things worse was that I had to pay extra fees, including over $100 for roadside assistance and some taxes, even though I had already purchased AXA full coverage through QEEQ. I felt so confused and helpless. Luckily, my booking included the Worry-Free Service. I contacted their customer support and explained my situation. They quickly followed up with the car rental company. In the end, they got me compensation to cover my losses. It made me feel so relieved, and I’m very happy with their service.
Odkryj, jak nasza usługa pomogła innym klientom
