While renting a car in Taiwan, my car got slightly scratched. At first, I was worried because the amount involved was not small, a total of 9960 TWD. Luckily, I had purchased AXA Full Coverage. Their team quickly contacted me and guided me to submit all the required documents, including photos of the damage and related receipts. Although there was some confusion with the car rental company's invoices, they kept following up and helped confirm the correct amount and fee details. In the end, I successfully received the full compensation. This experience made me feel really secure, especially having such coverage while traveling abroad.
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