What do you do when your deposit doesn’t come back? That’s the issue I faced after renting a car in Jeju Island, South Korea. I booked through QEEQ, and the deposit was 1650 CNY. After returning the car on October 25, I expected the deposit to be refunded soon. But after two months, it was still missing. I contacted their customer service, and they were incredibly efficient. They quickly reached out to the car rental company, who said the deposit had already been refunded but needed my credit card’s last four digits for verification. After I provided the details, they sent me the proof of refund right away. Soon, I confirmed the money was back in my account. The whole process made me feel really taken care of.
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