I rented a car in Penang, Malaysia, and everything went smoothly until after I returned the car and noticed the deposit was not released. I started to worry because the car rental company didn’t give a clear response. So I contacted QEEQ’s customer service, and they assured me they would follow up on this issue. Every few days, they updated me with the progress and shared the feedback from the car rental company. While it took some time, their patience and timely communication made me feel very cared for. In the end, they successfully helped me resolve the deposit release issue, and I’m truly grateful for their assistance.
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