Have you ever wondered if insurance really works when something unexpected happens during a car rental? I wasn’t sure before, but this experience gave me peace of mind. Here’s what happened. I rented a car in Malaysia, and everything went smoothly until two days before returning it. I accidentally scratched the car door in a parking lot. I was so nervous, thinking this might cost me a lot. Luckily, I had purchased AXA Full Coverage through QEEQ. When I returned the car, the rental company confirmed the damage cost was 672 HKD, and the rest was just fuel and tax fees. They told me I could claim it through the insurance, so I immediately contacted the platform. The process was much easier than I expected. I submitted the documents, and they handled it quickly. A few days later, I got the full reimbursement. Looking back, I’m so glad I made that choice. Although there was a small hiccup during the trip, having this coverage made everything so much simpler.
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