I was on a business trip in Cusco, Peru, and rented a car to handle work tasks. Shortly after picking up the car, it got scratched in a parking lot. The car was still drivable, but seeing the scratch on the door made me feel both annoyed and worried. Luckily, I had chosen AXA Full Coverage when booking through QEEQ. Back at the hotel, I immediately contacted their customer service. They patiently guided me to submit all the necessary documents for the claim. A few days later, I was informed that the insurance company had started reviewing my case. Not long after, I received a reimbursement of $387.19. It was such a relief and made me feel well taken care of. Despite the trouble, having this insurance made the whole process much easier.
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