I will start with the result. For my car booking in Zagreb Croatia I got extra money back before my trip even started. One morning I woke up and saw a bank message about a charge and I was still half asleep. I thought to myself hey did I pay twice or what. Then I opened my email and saw it was from QEEQ and it was about Price Drop Protector. Before that I only chose it because I was going to Zagreb alone in June and I wanted to save some money if I could. I booked an automatic Opel Astra with GREEN MOTION. My pick up time was around the evening of June 17 and return was around the evening of July 1. In my head I just wanted a car that was easy to drive and not too expensive. The real surprise came after I booked. One day I checked my email and saw a message from them saying the same car was now cheaper. They already changed my booking to a new cheaper one. I kind of said out loud to my phone wait really you are giving me money back. The price difference was more than twenty dollars. For a solo traveler like me that means one or two more simple meals in a local restaurant. I did not click anything extra and I did not talk to the car rental counter or to customer service to ask for a discount. The system just helped me rebook and sent the difference back. The email was very clear. The new order was confirmed and the car group stayed the same. I was worried for a moment that maybe there would be no car or that I had to confirm many things again but I did not need to do anything. I just looked at my phone and watched the old price turn into a lower price and I felt really happy inside. The funny thing is I was still at home planning my trip. I had not finished my map and I already saved money. I even told my friend I have not reached Zagreb yet but the money has already come back to me first. She asked me how I did that. I explained in simple words that when I booked on QEEQ I chose Price Drop Protector and then they watched the price for me. When the price went down they rebooked it and sent me the difference. For someone like me who likes to count small costs but also hates trouble this experience was pretty nice. I did not think about any complex rules. I just saw that the money came back and the car was still there and I felt it was a good deal.
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