I was standing on a street in Munich, Germany, with the cold wind blowing, and my mood was even colder than the weather. A few days ago, my rental car got scratched accidentally. Although the damage wasn’t severe, I couldn’t stop worrying about the insurance claim. I remembered how excited I was when I picked up the car, and now the situation felt disappointing. Luckily, their dedicated customer service followed up on my issue the whole way. Whenever I had questions, the staff patiently explained everything. They also communicated with the rental company and helped me organize the necessary documents for the claim. The process was a bit complicated, but with their help, I didn’t feel ignored. In the end, my claim was handled properly, and I felt relieved.
Odkryj, jak nasza usługa pomogła innym klientom
