We just finished our family trip to Finland, and the picturesque Turku left us with unforgettable memories. On January 26, I rented a BMW X1 from SIXT through QEEQ to explore the beautiful region with my family. Everything seemed fine when we returned the car on January 30 as scheduled. However, a few days later, I received an email from the car rental company claiming there was damage to the vehicle and they charged 1300 EUR as the deductible. I was shocked because I noticed nothing wrong when returning the car. Luckily, I had opted for AXA Full Coverage when booking the car. I immediately forwarded the car rental company’s email and related documents to their customer service team to file a claim. They handled it very professionally, guiding me to submit all the required materials, including photos of the damage and proof of the charges. While the process required some patience, I felt reassured knowing they were actively following up on my case. Eventually, I received a full reimbursement, and the 1300 EUR was refunded to my account. This was a huge relief, especially considering how stressful such unexpected expenses could have been without insurance. AXA Full Coverage not only protected my wallet but also gave me peace of mind during the trip. For parents like me traveling with kids, this kind of coverage is truly invaluable.
Odkryj, jak nasza usługa pomogła innym klientom
