It was a sunny day in Frankfurt, Germany, and the sunlight reflected off the damp streets. I had just parked my car and was about to head to a nearby café when I noticed a scratch on the car door. It looked like someone had accidentally brushed against it. My heart sank for a moment, but then I remembered that I had chosen AXA Full Coverage when booking through QEEQ. That gave me some relief. Back at the hotel, I immediately contacted their customer service and explained what happened. They quickly guided me on what documents to provide, like my credit card statement and photos of the car. At first, I hadn't received the full statement yet, but they patiently followed up. A few days later, I finally got the statement and submitted all the required documents. They promptly filed the claim and processed the payment. In the end, I received the compensation, and the whole process made me feel reassured. Although there was a small hiccup, AXA Full Coverage ensured my trip went on smoothly.
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