Under the sunny skies of Madeira, Portugal, I stood in front of Guerin's rental office, holding the keys to a shiny Renault Clio. Everything was going smoothly until the car got scratched. My heart sank immediately. What should I do? Then I remembered I had purchased AXA Full Coverage insurance. I quickly contacted their support and explained the situation. They asked me to provide some necessary documents, like payment proof and the damage report. I was a bit worried it would be complicated, but they kept following up and even coordinated with the car rental company to get the missing documents. The whole process took some time, but the claim was successfully settled in the end. I’m really glad I chose this insurance; it saved me a lot of trouble.
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