There was a small incident during my trip in Prague. I had already returned the car and flown back home when, a few days later, I received an email saying there was a scratch on the car and my credit card had been charged. My heart sank when I saw the email. Although I had purchased AXA Full Coverage when renting the car, I was still a bit worried about how complicated the claim process might be. After contacting them, the support team was very professional and told me what documents I needed to provide. I submitted everything they asked for, including accident time and bank details. There were some minor issues along the way, like correcting the accident time and bank information, but they kept following up and helped me fix everything. In the end, my claim was approved, and I was reimbursed 873.4 EUR. I felt so relieved and thought this insurance was absolutely worth it!
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