“Finally, it's done!” I sighed in relief as I looked at the screen, reflecting on my claim experience. It all started late last December when I rented a Nissan Versa in Iguazu, Argentina, hoping to explore the beautiful area at my own pace. But on the second day, while parking in a narrow spot, I accidentally scraped the car against a wall. The car was still drivable, but seeing the scratch on the door really ruined my mood. The rental company estimated the repair cost to be over $1,000, and I was honestly panicking. Luckily, I had purchased AXA Full Coverage insurance when booking through QEEQ. Their customer service reassured me that I could file a claim as long as I provided the necessary documents. I submitted photos of the damage, the repair bill, and other required files. Although I had to provide some additional documents midway, they kept following up with me. By early January, I received the final bill from the rental company, which charged me $1,086.96. I quickly uploaded the payment receipt and the bill to them, and to my surprise, within a few days, $247.97 was reimbursed to my account. From submission to claim completion, the process was smooth despite a bit of waiting. AXA Full Coverage really saved me, covering most of the cost and sparing me from extra financial stress. This experience made me very satisfied with their service and allowed me to enjoy my trip with peace of mind.
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