During my car rental in Fukuoka, Japan, I ran into a small issue. The car got a minor scratch while I was using it. It wasn’t severe, but I was worried about extra charges. On the return day, the rental company staff inspected the car and pointed it out. They asked me to pay $194 for the repair. I felt a bit upset at the time, but luckily, I had purchased AXA Full Coverage insurance. Once I got back home, I immediately contacted their customer service and submitted all the required documents, including the rental agreement, photos of the damage, and the receipt from the car rental company. Their team responded quickly and assured me that they would handle the claim. A few days later, they informed me that the insurance company had started the review process. The whole process was a bit nerve-wracking, but they kept following up, which made me feel reassured. In the end, I successfully received $194 in compensation. This insurance was truly helpful and saved me from a significant loss.
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