At first, I was really looking forward to this car rental since it was a business trip. But I didn’t expect the car to break down on the highway—the clutch completely failed! I was totally shocked and stuck in a very dangerous spot. It was both nerve-wracking and scary. I had no choice but to call roadside assistance to tow the car away. Later, I contacted the platform and submitted all the necessary documents and receipts. Their customer service quickly resolved the compensation issue, and the whole process made me feel really reassured. This Worry-Free Service truly lived up to its name—it saved me when I needed it most.
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