I was really looking forward to renting a car, but things didn’t go as planned. When I arrived at the rental point in Warsaw, Poland, I was told there were no cars available. I felt so frustrated and anxious because it completely disrupted my plans. Then, I reached out to their customer service, and they acted so quickly to address my issue. They not only calmed me down but also worked hard to find a solution. The support team kept following up until everything was resolved. I felt truly cared for, and their thoughtful service really touched me.
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