I will start with the result. Before I even fly to Athens, the rental price went down once by itself and I ended up saving some money. This was a bit of a surprise to me. I booked the car on QEEQ for my family. We plan to pick up the car at Athens airport in the evening around nine on a day in mid June and return it four days later around eleven in the morning. The car is an Opel Crossland from Avance with automatic gear. I chose it because I will have kids and luggage and I want a car with more space and easy to drive. When I booked it, I already felt the price was okay. My main idea was to lock in a car early. When you travel with kids, the worst thing is to find out near the trip that there is no good car left, so I placed the order quite early. While booking I saw a service called Price Drop Protector. It said that if the price goes down later they will change the booking to the lower price and give the difference back to me. At that time I did not expect too much. I thought it sounds nice in words but maybe it is hard to really use in real life. Still it did not cost me extra money so I just chose it and moved on. I did not think about it again. A few days later I was at home working on my trip plan. I checked the route from the airport to the city by car and I searched for gas stations and parking in Athens. Then I opened my email to see if there was any new message. I saw an email that said my old order was changed to a new one with a lower price and I got back about nine dollars. At first I was confused. I thought maybe I made some mistake and created another order or maybe there was some problem with the rental company. Then I looked more carefully at the amount and the dates and I realized it was the Price Drop Protector working. The system basically helped me rebook the same car with a cheaper price and returned the price difference to me. I did nothing extra and I did not need to talk with customer service. The money was already counted and the order was still confirmed. For a parent traveling with kids this small amount of money will not change the whole trip, but it feels like I picked up some extra travel money on the road. In my original budget this money would be gone. Now it comes back to me and I can use it in Athens to buy my kid a small souvenir or choose a better rated restaurant in the city for a more relaxed dinner. Even more important is that I did not have to watch the price every day and compare sites and rental companies again and again to save this little bit. I am already busy with work and kids and I really do not want to spend my time on this. Now I see that they watch the price for me and when it drops they just handle it. I only need to remember to go to the airport in mid June at night and pick up my car. I also checked both the old and new orders. The car is still the same group Opel Crossland. The times are the same. Pick up is still at Athens airport. I return it four days later in the morning. It did not change into some strange car or a far away location because of the lower price. This is very important for me. With kids and luggage I really do not want to travel far from the airport just to save a few dollars. From what I see someone on their side found a cheaper option for the same thing without asking me to give up comfort and then they passed the benefit to me. For a parent like me this is quite friendly. I just need to take care of my kids and set the basic times. Some small money saving steps can be handled by them. During this whole thing I did not make one phone call and I did not send any email to complain. The price change started and ended by itself and I simply spent less money.
Odkryj, jak nasza usługa pomogła innym klientom
