"Why do I suddenly have more travel money" This was the first thought in my head when I saw the refund notice. I was checking tips for Catania in Sicily and my phone buzzed. It showed that I got 7.6 EUR back. I froze for a second and checked my booking a few times. My pick up time was still in the afternoon on May 11 around four. Return was still on May 15 same time. The car was still the small Toyota Aygo. Nothing changed. Then I remembered that when I booked on QEEQ I chose Price Drop Protector. To be honest when I clicked it I did not care much. I just thought it was not expensive and one more protection is fine. Then I closed the page. I was in my dorm in Germany at that time. It was cloudy outside. I was counting my cost for Sicily and thinking if I should wait to see if the price would go down. I did nothing after that. They watched the price for me. When the price dropped they made a new cheaper booking for me and sent the price difference back to my card. I checked the old and new email. The rental company was still Easy Car Hire. The car group was the same. Time and place were the same. Only the total price was lower. It felt like I suddenly earned a free coffee by the sea. For me as a solo student traveler with a small budget this kind of saving feels pretty nice. I did not talk to customer service and I did not argue with anyone. I just booked a car like normal and some time later I found out I spent less money. My mind felt more relaxed. In that moment I was glad I clicked that extra service.
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