I am truly grateful that I chose AXA Full Coverage insurance. Here’s what happened: This summer, my family and I went to Bastia, France, and rented a Fiat 500 for a relaxing family vacation. However, accidents happen. On a narrow street, I accidentally scratched the car against a roadside barrier, leaving some noticeable marks. I was very nervous, especially with my two kids in the car who were startled by the sudden incident. But then I remembered I had purchased AXA Full Coverage insurance, which gave me some relief. Back at the hotel, I immediately contacted their customer service and explained the situation. The staff was very patient and guided me through the claim process step by step, explaining what documents were needed. Although there were some challenges, like providing additional documents and verifying banking details, they kept following up on the matter. In the end, I received a compensation of 262.50 EUR. Most importantly, I felt cared for throughout the process. My kids soon forgot about the incident, and our trip went on smoothly. The AXA Full Coverage claim process truly gave my family peace of mind.
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