“The €230 has been credited to your account.” When I saw my bank statement, I finally felt relieved. Looking back at the whole process, I must say choosing AXA Full Coverage was the smartest decision. Here's what happened: I rented a car in Milan, Italy, for a two-week trip. The car drove smoothly, but two days before returning it, I accidentally scratched it against a guardrail on a narrow street. It was just a minor scratch, but I was really worried about the cost. The rental company informed me that €230 would be deducted for repairs, and my deposit was used to cover this fee. Luckily, I had purchased AXA Full Coverage. This insurance not only covered vehicle damage but also included many things that rental company insurances usually don’t. So, I immediately contacted their customer service and submitted photos of the damage and related documents. Their staff was very patient and guided me through the process. Although I was a bit anxious at first, the whole claim process was much smoother than I expected. A few days later, I received confirmation that the insurance company would fully reimburse the €230. Eventually, the money was credited successfully, and I felt very satisfied. AXA Full Coverage not only protected my finances but also gave me peace of mind while traveling abroad.
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