Worry-Free ServiceI was excited when I arrived at the Avis rental counter, ready to pick up my car for an important business trip. However, things took a turn when I presented my AXA full coverage letter and a letter from my credit card company for insurance. The staff told me I had to purchase additional insurance before I could take the car. I couldn’t understand why this was necessary when I had everything prepared. Left with no choice, I ended up paying an extra 336.92 CNY for the insurance. Although the pickup process was frustrating, I reminded myself that I had purchased their Worry-Free Service, which should help resolve such issues. Sure enough, after returning the car, I immediately contacted their customer service and sent all the details and proof. While I was initially worried about how smoothly it would go, they followed up on my claim and confirmed the refund amount. Eventually, they reimbursed me the 336.92 CNY. This experience showed me how reliable the Worry-Free Service is. Although the process had some ups and downs, the issue was resolved in the end.
One-Dollar FreezeI was really happy with QEEQ's One-Dollar Freeze service. As an overseas traveler, I always worry about credit card limits, especially when it comes to paying large deposits upfront. This time, I booked a Suzuki Grand Vitara in Panama City for November 21, 2025. Can you believe it? I only needed to pay $1 to secure the booking! At first, I thought, “Is this for real? Are there any hidden charges?” Turns out, there weren’t! The remaining amount was automatically charged to my card before the rental started, and there was no interest at all. The whole process felt so easy, with no financial pressure. Later, I told my friends about it, and they all thought this payment method was amazing. I think I’ll definitely choose this option again for my future rentals.
Price Drop ProtectorI always thought once a car rental price was set, it wouldn’t change. But this time, I was pleasantly surprised. I booked an ACE car through QEEQ for my trip in Panama City. A few days ago, I suddenly received an email saying my booking was automatically rebooked due to a price drop, and they refunded me 95 CNY. I never even checked for any price changes myself—it was their 'Price Drop Protector' service that caught it and handled everything for me. Saving that extra money felt like finding a lucky bonus!
