During my car rental in Manila, I accidentally scratched the car while driving on the street. Although the damage was not severe, I was a bit worried because Thrifty, the rental company, immediately charged me $352.57. Luckily, I had purchased the AXA Full Coverage insurance when booking through QEEQ, and I felt this decision was absolutely the right one. I quickly submitted a claim and included all the necessary documents, such as photos of the damage and the rental company’s charge records. After that, their customer service team and the insurance company started handling my claim. There were some minor communication issues, like the time zone difference making it harder to connect, but they kept following up on my case. About two weeks later, I received a reimbursement of $241.65 from the insurance company. I was very happy about this. Although there was a slight difference between the charge and the reimbursement, I still think this insurance was really helpful in reducing my stress. AXA Full Coverage not only covered the damage but also provides coverage for other unexpected situations, which gave me great peace of mind.
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