Hertz
A globally trusted brand offering a wide range of vehicles and reliable service.
Step by step guide to picking up a rental car at Samui Airport USM, including how to find the car rental desks, on site providers like Hertz, Sixt, Avis, Budget, Thai Rent a Car and National, operating hours and contact numbers, required documents such as passport, drivers license, IDP and credit card, and tips for vehicle inspection to ensure a smooth and stress free pickup for travelers who pre book through platforms like QEEQ.
Samui Airport (USM)
Everything you need to know for a smooth car rental pickup at Koh Samui Airport
Welcome to the tropical paradise of Koh Samui! As you step off the plane into the warm, fragrant air, the adventure of a lifetime awaits. To truly unlock the island's hidden beaches, lush jungles, and charming villages at your own pace, having a rental car is the ultimate convenience.
This guide is designed to make your arrival completely stress-free, providing clear, step-by-step instructions for a smooth car pickup. It's especially helpful for savvy travelers who have pre-booked their vehicle through services like QEEQ and just want to get on the road.
Samui Airport's unique, open-air design is a beautiful introduction to the island, and thankfully, finding your rental car is just as pleasant and straightforward.
Once you have collected your luggage from the baggage claim carousel and cleared customs, you will exit into the main arrivals hall. You'll immediately notice the resort-like feel of the airport, with its beautiful thatched-roof walkways and surrounding gardens.
From the customs exit, simply walk straight ahead into the main passenger greeting area. Look for a large, clearly marked section with signs for "Car Rental" or "Transport." The car rental counters for all major companies are conveniently grouped together here in one dedicated zone. You can't miss them; they are one of the first service areas you'll encounter after exiting into the public part of the terminal.
As a professional car rental platform, QEEQ makes booking your vehicle simple and offers exclusive advantages for your trip.

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A globally trusted brand offering a wide range of vehicles and reliable service.
Premium car rental with a diverse fleet and excellent customer support.
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Affordable car rental solutions without compromising on quality or service.
A trusted local provider with in-depth knowledge of Thai roads and destinations.
Business-oriented car hire with a focus on speed and convenience.
| Rental Company | Contact Number |
|---|---|
| Hertz | +66 85 918 9552 |
| Sixt | +66 81 978 8928 |
| Avis | +66 84 700 8157 |
| Budget | +66 84 700 8158 |
| Thai Rent a Car | +66 92 258 4933 |
| National Car Rental | +66 84 700 8159 |
Required Documents
Have your paperwork ready: Passport, a valid Driver's License from your home country, an International Driving Permit (IDP), the credit card used for the booking (must be in the main driver's name), and your rental confirmation voucher such as the one from QEEQ.
The Agreement
The agent will present you with the rental agreement. Take a moment to review the key details, including the insurance coverage, fuel policy, and any additional charges, before signing.
Vehicle Inspection
Walk around the car and thoroughly inspect it for any pre-existing scratches, dents, or damage. Use your phone to take pictures or a short video. Ensure any existing damage is noted on the rental paperwork by the agent before you drive away.
Getting the Keys
Once the inspection is complete and documented, you'll be handed the keys. The rental cars are parked in a dedicated lot just a very short walk from the terminal building, making it easy to load your luggage and start your journey.
Koh Samui
Keep these essential points in mind to ensure your island adventure starts without a hitch.
Want to know about other travelers' real experiences? Check out what they have to say on Trustpilot.