Shuttle Service
A single fleet of shuttles serves all the rental car agencies. The buses are typically white and clearly marked with "Rental Car Shuttle" on the side.
PHL Rental Car Center Guide: 24-7 Shuttle, Locations and Hours
Learn how to reach the Philadelphia International Airport PHL Rental Car Center with clear step by step directions. Find the rental car shuttle at Zone 2 outside any terminal, understand shuttle frequency and luggage rules, and see operating hours and phone contacts for Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless and Sixt. Includes tips for after hours pickups, accessible travel and easy vehicle return using the same 24-7 shuttle service.
Philadelphia International Airport
Navigating to the PHL Rental Car Center: Your Step-by-Step Guide
Welcome to Philadelphia! Arriving at a new airport can sometimes feel overwhelming, but getting to your rental car should be a stress-free start to your journey.
This guide is designed to provide you with simple, clear, and accurate directions to the Philadelphia International Airport (PHL) Rental Car Center. Whether you've booked your vehicle in advance through a platform like QEEQ or are planning to rent on arrival, follow these steps to get on the road quickly and easily.
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Finding the Rental Car Center
Collect Your Luggage
After deplaning, proceed to your airline's designated Baggage Claim area on the Arrivals level.
Follow the Signs
Look for the overhead signs directing you to "Ground Transportation" and "Rental Car Shuttles." These signs are prominently displayed throughout the Baggage Claim areas.
Exit to the Curb
Head out of the glass doors to the Arrivals Road roadway (the passenger pickup area).
Locate Zone 2
Once outside, look for the numbered zones along the curb. The pickup point for all Rental Car Shuttles is located in Zone 2. This is a designated area specifically for these shuttles and is consistent for all terminals (A through F).
Shuttle Information
Frequency
Shuttles run 24 hours a day, 7 days a week. They operate in a continuous loop between the terminals and the Rental Car Center, arriving approximately every 5 to 10 minutes.
Luggage
The shuttles are equipped with luggage racks inside. You are responsible for bringing your bags onto the bus and placing them in the designated area.
Stops
The shuttle will stop at each terminal's Zone 2 pickup location before proceeding directly to the consolidated Rental Car Center. The ride is typically less than 10 minutes.
Rental Car Companies at PHL
| Company Name | Phone Number (PHL Location) | Operating Hours |
|---|---|---|
| Alamo | (833) 632-1711 | 24 Hours, 7 Days a Week |
| Avis | (215) 492-0900 | 24 Hours, 7 Days a Week |
| Budget | (215) 492-9400 | 24 Hours, 7 Days a Week |
| Dollar | (866) 434-2226 | 6:00 AM – 1:00 AM, Daily |
| Enterprise | (833) 632-1710 | 24 Hours, 7 Days a Week |
| Hertz | (215) 492-7200 | 24 Hours, 7 Days a Week |
| National | (833) 632-1712 | 24 Hours, 7 Days a Week |
| Payless | (215) 492-3643 | 7:00 AM – 11:00 PM, Daily |
| Sixt | (888) 749-8227 | 6:00 AM – 12:00 AM, Daily |
Operating Hours
The PHL Rental Car Center facility and its shuttle service operate 24 hours a day, 7 days a week. However, as shown in the table above, not all individual rental company counters are staffed 24/7.
If you are arriving on a late-night or early-morning flight, be sure to book with a company that offers 24-hour service or has specific after-hours pickup procedures in place.
Note
While every effort is made to ensure accuracy, it is always a good idea to confirm hours directly with your rental company, especially if traveling on a holiday.
Helpful Tips for a Smooth Pickup
After Hours
Accessibility
Luggage
Return
Arriving After Hours
If your flight is delayed or you are arriving outside the counter hours of a company like Dollar, Payless, or Sixt, contact them directly in advance. Some companies have partnerships with 24-hour agencies or use secure lockboxes for keys, but you must arrange this beforehand.
Summary / Key Takeaways
Getting your rental car at PHL is a straightforward process.
Just remember these key steps to ensure a smooth start to your visit.
Quick Reference
- Follow the SignsAfter collecting your bags, follow the signs for "Ground Transportation" and "Rental Car Shuttles."
- Go to Zone 2Proceed to the designated pickup Zone 2 on the Arrivals Road outside any terminal.
- Board the ShuttleBoard the free, 24/7 shuttle that serves all rental companies.
- Find Your CounterOnce at the Rental Car Center, find your company's counter and you'll be on your way.
Want to hear from other travelers who've used QEEQ for their PHL rental? Check out what real users have to say on Trustpilot.
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