Flight Delays
If your flight is delayed, call the local phone number for your rental agency as soon as you can. Informing them of your new arrival time will ensure a staff member is there to greet you, even outside standard operating hours.
Macau MFM Airport QEEQ Car Rental Pickup Guide for Faster Trips
Step by step guide to picking up your QEEQ rental car at Macau International Airport MFM, including how to find Avis and Hertz desks, on site parking locations, operating hours, required documents like passport, driver license, IDP, credit card and QEEQ voucher, plus tips for flight delays, vehicle inspection and driving on the left side in Macau.
Macau International Airport (MFM)
Your Macau Adventure Awaits: A Guide to Picking Up Your QEEQ Rental at MFM Airport
Welcome to Macau! Having your own vehicle gives you the freedom to seamlessly travel between the dazzling glamour of the Cotai Strip and the rich, historic charm of the Macau Peninsula. Let us guide you through a simple and stress-free pickup process so you can get on the road without delay.
As a leading car rental platform, QEEQ makes your Macau car rental experience easier and more affordable. Here's why thousands of travelers choose QEEQ for their road trip needs.
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Pinpointing Your Pickup Point: Finding the Rental Desks
Once you've collected your luggage and cleared customs, you will enter the main Arrivals Hall on the ground floor of the passenger terminal. The process to find your rental car counter is straightforward.
From the customs exit, look to your right. You will see a dedicated area with prominent overhead signs for "Ground Transportation" and "Car Rental." The cluster of car rental service desks for all on-site agencies is located here, making it easy to spot. Your QEEQ voucher will specify which rental partner (e.g., Avis, Hertz) is providing your vehicle. Simply head to the corresponding desk.
MFM's On-Site Rental Partners
| Company Name | Typical Operating Hours | Local Macau Contact Number |
|---|---|---|
| Avis | 9:00 AM – 6:00 PM, Daily | +853 2886 1286 |
| Hertz | 9:00 AM – 6:00 PM, Daily | +853 2886 1022 |
Note
Operating hours can occasionally vary based on holidays or flight schedules. It's always a good idea to have the local contact number handy.
Getting to Your Vehicle: From Counter to Car
Complete the Rental Agreement
Present your documents and complete the rental agreement at the counter. The company representative will hand you the keys to your car.
Receive Parking Instructions
The representative will provide clear instructions on how to reach your vehicle in the dedicated section of the main airport parking lot, conveniently located just a short walk from the terminal building.
Escort and Vehicle Condition Report
In most cases, a staff member will escort you directly to your car to help you get acquainted with it and to complete the vehicle condition report.
Be Prepared
Your Essential Pickup Checklist
Have these documents ready to present at the rental counter for the fastest possible handover.
Required Documents
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Pro Tips for a Smooth Start in Macau
Vehicle Inspection is Key
Before you drive away, walk around the car and inspect it for any pre-existing scratches, dents, or scuffs. Use your smartphone to take photos and a quick video of the car's condition, including the interior, fuel level, and mileage. Point out any undocumented damage to the staff member.
Crucial Driving Rule: Drive on the Left
Traffic in Macau drives on the left-hand side of the road. Take a moment in the parking lot to get comfortable with the controls and your position on the road before heading out.