Step by step guide to picking up your rental car at Girona Costa Brava Airport GRO with QEEQ. Learn exactly where the rental desks are in the terminal, which companies operate on site, what documents you must bring, how to collect your keys, find your car, inspect it for damage, and understand fuel and after hours policies for a smooth start to your Costa Brava trip.
Girona-Costa Brava Airport (GRO)
Welcome to the stunning Costa Brava! With its rugged coastline, charming medieval villages, and vibrant culture, you've chosen an incredible destination to explore. Picking up your rental car directly from Girona-Costa Brava Airport (GRO) is the most convenient way to begin your adventure. This guide will walk you through every step of the process, ensuring a smooth and stress-free start to your journey with your QEEQ booking.
As a leading car rental platform, QEEQ offers you exclusive benefits to make your Girona Airport pickup even easier and more affordable.
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Locating the rental desks at Girona Airport is exceptionally straightforward. All major car rental suppliers are conveniently located inside the main terminal building, making for a quick transition from your flight to your car.
After landing, proceed through passport control and make your way to the baggage claim area on the ground floor (P0). Once you have collected your luggage, exit the baggage claim area into the main public arrivals hall.
Look immediately to your right. You will see a dedicated area with all the car rental company counters clearly signed and grouped together. Follow the official airport signs for "Car Rental," "Rent-a-Car," or the Spanish "Alquiler de Coches." You can't miss it.
| Rental Company | Operating Hours | Local Contact Phone Number |
|---|---|---|
| Hertz | 8:00 AM - 11:00 PM | +34 972 47 43 08 |
| Avis / Budget | 8:00 AM - 11:30 PM | +34 972 18 66 18 |
| Europcar | 8:00 AM - 11:00 PM | +34 972 18 66 11 |
| Goldcar | 7:00 AM - 11:00 PM | +34 965 23 31 71 |
| Enterprise / National / Alamo | 8:00 AM - 11:00 PM | +34 972 47 30 76 |
| Sixt | 8:00 AM - 11:00 PM | +34 871 18 01 92 |
Prepare Your Documents
Before you approach the counter, have the following documents organized and ready to present: Passport or valid government-issued ID, your valid original driver's license, an International Driving Permit (IDP) if your license is not in a Roman alphabet, a valid credit card in the main driver's name, and your QEEQ rental voucher.
At the Counter
Present your documents to the rental agent. They will have you review and sign the rental agreement. This is your opportunity to ask questions or add any optional extras you may need, such as a GPS navigation unit, child safety seats, or an upgrade to your insurance coverage.
Getting Your Keys and Finding Your Car
Once the paperwork is complete, the agent will give you the car keys and a copy of your agreement, which will indicate the parking space number for your vehicle. The rental car parking area is located directly across from the terminal building, just a short and easy walk from the arrivals hall exit. Follow the clear signs for "Rental Car Parking" to find your car.
If your flight is delayed and you expect to arrive outside the company's standard operating hours, don't panic. Since you provided your flight number during your QEEQ booking, the agents are usually aware of delays and will wait for you. Be aware that an "out-of-hours" fee may apply.
Good to KnowThis is the most important step before you drive away. Walk around the entire vehicle and carefully inspect it for any pre-existing damage, including scratches, dents, or scuffs on the wheels. Use your smartphone to take photos and a video of the car's condition.
ImportantCheck your rental agreement to confirm the fuel policy. The most common policy is "Full-to-Full," meaning you receive the car with a full tank and are expected to return it full. This helps you avoid any expensive refueling service charges from the rental company.
TipBefore You Go
Review these key points to ensure a hassle-free pickup experience.
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