Hertz
Often co-located with Firefly, offering a wide range of vehicles for every traveler's needs.
Step-by-Step Guide: Picking Up Your Rental Car at Querétaro Airport QRO
Learn how to pick up your rental car at Querétaro Airport QRO with this clear step-by-step guide. Find in-terminal rental desks, locate off-airport shuttles, check operating hours and contact numbers for major companies like Hertz, Avis, National, Europcar and Sixt, and follow a practical checklist covering documents, vehicle inspection, fuel policy and tolls for a smooth, stress-free start to your trip.
Querétaro Airport (QRO)
Picking Up Your Rental Car at Querétaro Airport (QRO): A Step-by-Step Guide
Welcome to Querétaro! As you touch down at Querétaro Intercontinental Airport (QRO), you're just a few steps away from starting your adventure in this beautiful and historic region of Mexico.
Your Pre-Booked Car Awaits
This guide is designed to give you a clear, stress-free walkthrough for picking up your rental car, ensuring you get on the road smoothly and confidently.
Having a vehicle pre-booked, for example through a platform like Qeeq, is a fantastic way to streamline your arrival. The good news is that QRO is a modern and relatively compact airport, making it much easier to navigate than larger, more chaotic hubs.
As a leading car rental platform, Qeeq offers a range of advantages to make your rental experience even smoother and more affordable.
Dostęp do ponad 110 000 lokalizacji na całym świecie z ponad 1 000 dostawców w najlepszych cenach
Globalne pokrycie
200+ krajów i regionów
Najlepsze stawki
Porównuj oferty wypożyczalni samochodów
Obsługa Klienta 24/7
Przez telefon, czat online i Whatsapp
Ekskluzywne funkcje
"Zamrożenie 1 $" i "Ochrona Cenowa QEEQ"
Finding the Car Rental Desks in the Terminal
Exit Baggage Claim and Customs
After picking up your bags from the carousel, you will proceed through the customs area.
Enter the Main Arrivals Hall
Once you pass through the final set of glass doors from customs, you will be in the public arrivals hall. This is the main greeting area of the airport.
Locate the Rental Counters
Look immediately to your left and right. The car rental desks are clustered together in this main hall, clearly visible with their internationally recognized logos.
In-Terminal Rental Companies at QRO
Avis
A globally recognized brand providing reliable car rental services right inside the terminal.
National
Often co-located with Enterprise and Alamo, delivering premium service and vehicle selection.
Europcar
A trusted international brand with convenient in-terminal counter for quick pickup.
Sixt
Premium car rental provider located directly inside the QRO terminal building.
Accessing Off-Airport Rental Locations via Shuttle
While the majority of well-known international brands are inside the terminal at QRO, some other rental agencies or consolidators may operate from lots located just outside the airport grounds. If your Qeeq booking confirmation indicates your provider is "off-airport," you will need to take a complimentary shuttle.
How to Find Your Shuttle
Exit the Terminal Building
From the arrivals hall where the in-terminal counters are, walk straight ahead and exit through the main glass doors to the curb.
Look for the Shuttle Zone
The pickup area for hotel and car rental shuttles is typically located on the main arrivals curb. Look for signs indicating "Transporte" or designated zones for shuttles.
Identify Your Shuttle
These are typically vans or small buses clearly branded with the rental company's logo. Wave to the driver to signal you are their customer. If you don't see your shuttle immediately, use the local phone number on your voucher to call for a pickup.
Car Rental Company Directory: Hours & Contacts
| Rental Company | Location Type | Operating Hours | Contact Phone |
|---|---|---|---|
| Hertz (and Firefly) | In-Terminal Counter | 7:00 AM - 11:00 PM | +52 442 192 5555 |
| Avis (and Budget) | In-Terminal Counter | 7:00 AM - 11:30 PM | +52 442 192 5530 |
| National (and Alamo) | In-Terminal Counter | 6:00 AM - 12:00 AM | +52 442 192 5541 |
| Europcar | In-Terminal Counter | 7:00 AM - 11:00 PM | +52 442 192 5535 |
| Sixt | In-Terminal Counter | 7:00 AM - 11:00 PM | +52 442 277 5035 |
Disclaimer
Operating hours are subject to change. It is highly recommended to verify the hours for your specific rental date with the information provided in your Qeeq booking confirmation.
Quick Checklist
Quick Checklist for a Smooth Pickup
Keep these final tips in mind to ensure your car rental experience is as efficient as possible.
Pickup Checklist
- Have Documents ReadyBefore you approach the counter, have your passport, valid driver's license (an International Driving Permit is also recommended), major credit card, and your Qeeq rental voucher ready.
- Locate Your ProviderAfter exiting customs, immediately scan the arrivals hall for your rental company's desk.
- Check for ShuttlesIf your provider is not in the terminal, proceed directly outside to the designated shuttle pickup curb.
- Inspect Your VehicleBefore you drive away, walk around the car with the agent and take photos or a video of any pre-existing scratches, dents, or damage. Ensure it's noted on your rental agreement.
- Confirm the Fuel PolicyAsk the agent to confirm the fuel policy (it's usually "full-to-full"). This means you receive the car with a full tank of gas and must return it full to avoid extra charges.
- Ask About TollsAsk the agent about the best way to pay for tolls (casetas) on the highways you plan to use. Some cars may be equipped with an electronic toll pass (TAG).
Want to hear from other travelers who have booked with Qeeq? Check out real reviews from our customers on Trustpilot.
Recommended by our customers
