A Clear and Informative Guide to the Car Rental Center at Vitória Airport (VIX)

Finding the Rental Center: Your Step-by-Step Guide

Unlike many airports where rental counters are inside the terminal, Vitória Airport has a dedicated, separate building for all on-site car rental agencies. The location is convenient, but you must exit the main terminal to reach it.

• Collect Your Luggage

  After disembarking, proceed to the baggage claim carousels located in the arrivals hall on the ground floor.

• Exit the Terminal

  Once you have all your belongings, exit the arrivals hall through the main glass doors. You will find yourself on the passenger pickup and drop-off curb.

• Look for Signage

  Look for signs that read "Locadoras de Veículos" (Rental Cars). These signs will direct you straight ahead.

• Cross the Street

  Carefully cross the main terminal access road. You will see a modern, single-story building directly opposite the terminal exit. This is the Car Rental Center.

• Enter the Building

  Proceed into the building, where you will find the counters for all the major on-site rental companies.

From the Counter to the Driver's Seat: The Pickup Process

The pickup process at VIX is centralized and efficient. Once inside the rental center building, the steps are straightforward.

• Locate Your Agency Counter

  Find the counter for the company with which you made your reservation. Have your documents ready.

• Complete the Paperwork

  Present your driver's license, passport (if applicable), credit card, and reservation confirmation to the agent. You will review and sign the rental agreement. Be sure to ask any questions about insurance coverage, fuel policy, or tolls at this time.

• Receive Your Keys

  After the contract is finalized and the security deposit is processed on your credit card, the agent will hand you the vehicle's keys and a copy of your contract.

• Proceed to the Vehicle

  The agent will direct you to the dedicated parking lot located immediately behind the rental center building. The area is easily accessible through a door at the rear of the building. Your contract or key fob will indicate the specific parking bay number for your car.

• Inspect Your Vehicle

  Before leaving the parking garage, conduct a thorough inspection of the car. Check for any pre-existing damage, such as scratches, dents, or chips in the windshield. Use your phone to take photos or a video of the car's condition. Ensure that any existing damage is noted on the vehicle condition report in your rental contract before you drive away.

On-Site Rental Agencies and Their Operating Hours

The VIX Car Rental Center hosts Brazil's primary rental agencies. While operating hours are designed to accommodate nearly all flight schedules, it is always a wise precaution to verify hours directly with the local branch if your flight is scheduled to arrive very late at night, early in the morning, or on a major public holiday.

Key Contact Information

For any urgent issues upon arrival, such as a flight delay or a problem locating the counter, it is best to call the agency's local airport branch directly rather than the national call center.

Quick Checklist for a Smooth Pickup

Keep this checklist handy to ensure you have everything you need for a fast and easy car rental pickup at Vitória Airport.